All our parcels are shipped using Standard Thai Airmail and include a tracking number. Normal time of delivery to America and Europe, and most other countries, are 10-14 days. Kindly note that we have no control over the parcel after we have sent it. We try to recycle bubble wrap etc as much as possible and we recommend that you let your tea acclimatise for 7 days after you have unboxed your order before you drink it for best result.
Several countries has begun to take out additional tax on parcels from China. Since we ship from Thailand our parcels are not affected by this. Furthermore, we always declare our parcels as “Tea Gift” of low value as a safety measure. High value parcels have a tendency to “get lost” in Thailand but we have never lost a single parcel. However, if customs do demand tax on your order, then it is to be paid by you, the receiver. If you have any questions just contact us.